Frequently Asked Questions
What You Need to Know
What is your cancellation policy?
You can cancel any time. Your contribution will stay in the forest and you can continue when ever you like again. Cancellation can be done in the My Plans page.
What is included in the plans
All plans include carbon neutralisation of food, services & goods and waste according to the consumer profile you chose. Plans also include neutralisation of living and travel emissions on the level of public transportation and living in a flat or new townhouse. Since the housing and private car is many times shared with family, it is difficult to include into individual plan. We are planning to include options for private cars and single family homes. Easiest way to lower your housing emissions is to use green energy.
Can I change plans at any time?
Yes. You can change your plan anytime in the My Plans page
Are you really planting trees?
We buy forests where we try to get as much as young trees and plantable areas as possible. Due how forests are traded there are old trees as well. Different aged trees contribute differently to carbon neutralisation and this is taken into account in our calculations.
Can I visit my forest?
Of course. We are currently buying the forests in Scandinavian region. These are real wild forests and not parks so they might not be reachable all around the year. Use your common sense and take necessary precautions.
How much CO2 is absorbed?
Depending on your plan you choose, we neutralise between 4000 kg - 12 000 kg (4 - 12 metric tons) of CO2 per year.